The Hidden Benefits of Responding to All Customer Reviews

The Hidden Benefits of Responding to All Customer Reviews Has attitudes towards review responding changed? Is it best practice to respond to all customer reviews? I came across the following paragraph as I was updating the page… “A report from Cornell University, highlights that revenue hits a point of diminishing returns after a 40% response […]

Why Online Reviews are Important for Reputation Management

Why Online Reviews are Important for Reputation Management Why are online reviews so important? Before review websites and social media took the internet by storm, the only way people heard about new businesses was through traditional radio and TV advertising or word of mouth. Now, thanks to online reviews, everything from how a business treats […]

4 Tips for Responding to Positive Reviews

4 Tips for Responding to Positive Reviews Websites like Yelp, Google, or industry-based websites like HomeAdvisor, provide business owners the chance to promote their businesses online and improve their local SEO, for free.  Responding to positive reviews on these websites provides them more leverage to do so.

Easy Online Reputation Management for Dentists

Easy Online Reputation Management for Dentists Today your patient is turning to the internet for information about your business. In days of old, they’d ask a neighbor, or give your office a ring on the phone. What are your hours? Who does the office service, age-wise? What procedures does your business offer? These and more […]

How to Get More Positive Reviews

How to Get More Positive Reviews Having positive reviews is imperative for any business because this allows you to instill trust in the minds of potential users. However, there’s no magic trick to getting customer reviews, you just need to perform a multitude of things to get the results you want, the main and most […]

How Effective is Your Social Media Strategy?

How Effective is Your Social Media Strategy? While everyone tells us that we need to be on social media because it helps our business, the reality is that each company has a specific set of needs. You should consider these questions before you invest your time in a lot of social media.