How to Respond to Negative Reviews Negative reviews can drain you as a social media page manager or a business owner. Apart from running the logistics of a business, owners are now overwhelmed in responding to customer reviews and even go beyond as to please customers who leave negative reviews just to save the reputation […]
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Reputation Management Checklist Made Easy: Includes Free PDF In today’s digital age, businesses need to ensure they have a positive online reputation to attract more customers and increase sales. Consumers heavily rely on online reviews and ratings to make informed decisions about which products or services to purchase. This makes reputation management a crucial aspect […]
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Yelp Reviews: The Good, The Bad, and The Ugly Are you aware that just one negative online review can make you lose up to 25% of potential customers, while positive comments and reviews can increase sales by at least 18%? This is why it’s crucial to manage your business’s online reputation, especially on Yelp, which […]
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