Tag Archives for " Responding To Reviews "

How to Respond to Negative Reviews

How to Respond to Negative Reviews Negative reviews can drain you as a social media page manager or a business owner. Apart from running the logistics of a business, owners are now overwhelmed in responding to customer reviews and even go beyond as to please customers who leave negative reviews just to save the reputation […]

The Hidden Benefits of Responding to All Customer Reviews

The Hidden Benefits of Responding to All Customer Reviews Has attitudes towards review responding changed? Is it best practice to respond to all customer reviews? I came across the following paragraph as I was updating the page… “A report from Cornell University, highlights that revenue hits a point of diminishing returns after a 40% response […]