For business owners, feelings of dread usually follow negative reviews as the thought of losing customers is usually brought to mind. However, knowing how to handle negative reviews accurately will have your prospective customers respecting your business, this will drive revenue to you and differentiate your business from your competition. Here are 5 things you […]
Continue reading...When Stars Don’t Align: Navigating Negative Yelp Reviews with Grace The truth is that you can’t please everyone in life. Even great businesses get some negative Yelp reviews from time to time. It sucks. Sometimes businesses mess up and deserve to be called out. Other times a bad review can feel completely undeserved. What to […]
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Deals can be made or lost through reputation, and that is something that businesses both large and small are still learning. A company’s online reputation can convince a new customer to join them, and a company’s bad reputation can send them running to the hills.
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How To Avoid The Yelp Review Filter Are you frustrated by your customers’ reviews getting filtered out by Yelp’s review filter? It’s a common problem that can hinder your business’s reputation and growth. But don’t worry, there are 9 steps that you and your customers can take to increase the chances of your Yelp reviews […]
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Protect Your Business from Fake Yelp Reviews As a business owner, your online reputation is crucial. Customer reviews are often the lifeblood of your business and can make or break your success. Yelp is one of the most popular review platforms, with over 178 million reviews posted to date. However, with the increasing prevalence of […]
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Mastering Yelp Reviews: Transforming Customer Feedback into Business Success Yelp has become the most popular Internet rating and review site since its initial inception in 2004 so mastering Yelp reviews is a must. Yelp founders saw that word-of-mouth was a powerful purveyor of new customers. However, with the classic local community structure breaking apart in […]
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