Tag Archives for " Negative Reviews "

5 Ways to Manage Reviews for a Dental Practice

How to Effectively Manage Reviews for a Dental Practice and Boost Patient Trust Why is it important to manage reviews for a dental practice? Business owners tend to forget that it takes one negative review to make or break their reputation. Dentists are no different. Positive online dentist reviews encourage other people to visit your […]

Asking for Customer Reviews

Asking for Customer Reviews You offer a great service. Your products are flying off the shelves and business is good. If only customers would show their appreciation by telling everyone how great you are with customer reviews.

Customer Reviews: Respond To Every Review Like A Pro

Customer Review Response: Elevate Your Engagement Game Today! Have attitudes towards customer review responses changed? Is it best practice to respond to all customer reviews? I came across the following paragraph as I was updating the page… “A report from Cornell University, highlights that revenue hits a point of diminishing returns after a 40% response […]

Why Online Reviews are Important for Reputation Management

Why Online Reviews are Important for Reputation Management Why are online reviews so important? Before review websites and social media took the internet by storm, the only way people heard about new businesses was through traditional radio and TV advertising or word of mouth. Now, thanks to online reviews, everything from how a business treats […]

5 Things You Should Know Before Responding to Negative Reviews

For business owners, feelings of dread usually follow negative reviews as the thought of losing customers is usually brought to mind. However, knowing how to handle negative reviews accurately will have your prospective customers respecting your business, this will drive revenue to you and differentiate your business from your competition. Here are 5 things you […]

Mastering Negative Yelp Reviews: Turn Criticism into Success

Mastering Negative Yelp Reviews: Turn Criticism into Success The truth is that you can’t please everyone in life. Even great businesses get some negative Yelp reviews from time to time. It sucks. Sometimes businesses mess up and deserve to be called out. Other times a bad review can feel completely undeserved. What to do When […]