Why Online Reviews are Important for Reputation Management Why are online reviews so important? Before review websites and social media took the internet by storm, the only way people heard about new businesses was through traditional radio and TV advertising or word of mouth. Now, thanks to online reviews, everything from how a business treats […]
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4 Tips for Responding to Positive Reviews Websites like Yelp, Google, or industry-based websites like HomeAdvisor, provide business owners the chance to promote their businesses online and improve their local SEO, for free. Responding to positive reviews on these websites provides them more leverage to do so.
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How to Get More Positive Reviews Having positive reviews is imperative for any business because this allows you to instill trust in the minds of potential users. However, there’s no magic trick to getting customer reviews, you just need to perform a multitude of things to get the results you want, the main and most […]
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For business owners, feelings of dread usually follow negative reviews as the thought of losing customers is usually brought to mind. However, knowing how to handle negative reviews accurately will have your prospective customers respecting your business, this will drive revenue to you and differentiate your business from your competition. Here are 5 things you […]
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Mastering Negative Yelp Reviews: Turn Criticism into Success The truth is that you can’t please everyone in life. Even great businesses get some negative Yelp reviews from time to time. It sucks. Sometimes businesses mess up and deserve to be called out. Other times a bad review can feel completely undeserved. What to do When […]
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The Proven Dos and Don’ts to Get Yelp Reviews Naturally I know, I know, you want good Yelp reviews, right? Well, here are the dos and don’ts on how to get Yelp reviews. Not just Yelp reviews. Well, the bad news is that Yelp (understandably) doesn’t allow businesses to ask specifically for positive reviews – […]
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