Monthly Archives: December 2017

woman holding a drawing of a sad, neutral, and happy face with with text saying

Customer Reviews: Respond To Every Review Like A Pro

Last Updated on July 10, 2025 by Allen Customer Review Response: Elevate Your Engagement Game Today! Have attitudes towards customer review responses changed? Is it best practice to respond to all customer reviews? I came across the following paragraph as I was updating the page… “A report from Cornell University, highlights that revenue hits a […]

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Why Online Reviews are Important for Reputation Management

Why Online Reviews are Important for Reputation Management

Last Updated on August 21, 2024 by Allen Why Online Reviews are Important for Reputation Management Why are online reviews so important? Before review websites and social media took the internet by storm, the only way people heard about new businesses was through traditional radio and TV advertising or word of mouth. Now, thanks to […]

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arm of a man pressing a happy face while responding to positive reviews

4 Tips for Responding to Positive Reviews

Last Updated on August 19, 2024 by Allen 4 Tips for Responding to Positive Reviews Websites like Yelp, Google, or industry-based websites like HomeAdvisor, provide business owners the chance to promote their businesses online and improve their local SEO, for free.  Responding to positive reviews on these websites provides them more leverage to do so.

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